and IT


Consulting in the field of analysis, mapping and optimization of
business and IT processes – for maximum efficiency, innovation
and growth of your organization.

- financial and accounting processes
- scheduling and reporting

- HR processes
- administration

- customer service
- sale

- production
- logistics and purchasing

More efficient processes include:
fewer errors
and losses

Process approach to business

You are certainly familiar with this scheme: disputes in the team due to conflicting goals of individual departments, communication problems, negative internal competition, low efficiency and unsatisfactory results. This is what happens when a company is organized in a classic, functional way. Meanwhile, looking at business through the prism of processes changes everything – as you can see on the palm of your hand, places of creating added value for customers. This allows for designing key processes so that the work of all departments of the company is focused on the implementation of strategic assumptions.

Swoją wiedzę i dogłębne zrozumienie biznesu opieramy na holistycznym i kompleksowym podejściu do analizowanych zagadnień. Są gotowi wesprzeć Twój biznes, Twoje cele, Twoje ambicje.

Katarzyna Banach
Prezes zarządu, CEO

We base our knowledge and in-depth understanding
of business on a holistic and comprehensive
approach to the analyzed issues. They are
ready to support your business,
your goals, your ambitions.

Katarzyna Banach
President of the Management Board, CEO

Process management is appropriate for the knowledge enterprise model, in which the constant pursuit of excellence and the elimination of all waste (in accordance with the Kaizen approach) is of key importance, resulting in increased efficiency and quality as well as innovation of the organization, and thus higher profitability of the business.

What makes our offer different?

Thorough substantive preparation and
extensive practical experience.
All this to conduct a precise analysis of your
processes, make an accurate diagnosis of
your problems, and propose effective
optimization solutions.

As part of the process analysis, Banach Outsourcing experts diagnose the current flow of processes. They look for areas of inefficiency, bad practices, misplaced goals, loops, problematic activities, etc. Thanks to the ability to look at business from a distance, across processes and functional departments, and the experience gained during the implementation of a number of projects for organizations of various sizes and industries, Banach Outsourcing experts are able to make an objective assessment of the current state of processes.

The mapping of processes by Banach Outsourcing specialists consists in describing individual, previously defined processes occurring within a given organization and taking place between a given company and its stakeholders, on models. This is done through the synthesis of previously collected analytical material, in order to identify areas for improvement and to allow for improvements.

Optimization of processes in terms of quality and quantity is based on the previously created map of processes. A key element of the work of Banach Outsourcing experts at this stage is to simulate processes in various business conditions. The goal is to design or remodel processes in such a way that in practice – and not only in theory – they provide the company with efficiency and maximum efficiency. This is done taking into account best practices and methodologies (among others Lean Management), the specifics of a given industry and a holistic view of the entire company.

Implementation of the modification – in accordance with the maximum of Ovid, i.e. the end crowns the work – the implementation stage is the final, but also the most important part of the work. Even the most perfect transformation plan has not helped any company if it has not been put into practice. Implementation of changes is however connected with natural resistance inside the organization which much easier is to overcome with the support of external experts. The more so because the required changes are usually both organizational, procedural and systemic. Specialists of Banach Outsourcing are also at the disposal in this respect.




We offer our clients solutions based on standard systems
of large suppliers, ensuring the security of continuity of development
and operation of the system - ERP Macrologic by Asseco:

- System installation on Client provided server
- web access and/or via API,
- stability of the solution,

- adaptation to changing technical requirements,
- an access to the qualified staff,
- basing on the knowledge and experience
of the initial number of users.

Ponad 5 000 klientów korzysta ERP Macrologic by Asseco - ERP Merit to pierwszy procesowy ERP w Polsce. Wspomaga zarządzanie zdefiniowanymi sposobami działania organizacji – procesami.
Over 5,000 customers use ERP Macrologic by Asseco - ERP Merit
is the first process ERP in Poland. It supports the management
of defined ways of operating the organization – processes.

Merit ERP

Merit ERP is based on two pillars: monitoring of key processes in the system and an extensive analytical tool that allows you to assess the course of processes and obtained results, and an analytical tool that provides interdisciplinary information from various areas of management. Which allows you to look at the company as a whole and find dependencies affecting efficiency.


Each of the users has a personalized desktop that can customize, arrange according to their own needs. The Merit system has been designed in such a way that at every stage working with it is effective and easy. Logging onto Merit ERP so that each Asseco employee know what tasks are expected for the realization. Only the information and functions to which the user has permissions are available in the system.

Merit ERP was realized so that on each stage of the work it was effective and easy to service. The concentration of the worker is not dispersed by unnecessary graphic elements which are not used for performing the tasks.

Dedicated set of
business intelligence

Merit ERP comes with a dedicated set of business intelligence. Analyses provide information about both the company's results and the course of individual processes.

On this basis, you can optimize the course of processes and implement specific actions to increase efficiency. Merit has defined, ready-to-use indicators and analyses. The client can use existing analyses or change them.

Analytical tools provide interdisciplinary information from different areas of management. It allows you to look at the company as a whole and find dependencies affecting efficiency. In addition, you can consider, for example, the obtained sales results, the effectiveness of order fulfillment, the costs of the resources involved.

The distinguishing feature of Merit ERP
is the process modeler built into the program.
This is a tool which allow to change the manner of operation of the
program by the change in the process diagram. The change you make is
automatically reflected in the program for all employees affected by the process.
Merit ERP is:

260 predefined,
ready-to-use processes

Over 1000 actions, i.e. program functions, from which processes are built and which are available to users

28 product areas, separate parts of the system.

Greater flexibility/ and easy scalability
More than 25% reduction/operating costs
Compliance with current regulations and regulations

Benefits of outsourcing based on KPMG and HFS studies.

The answer to

All Questions is


Do you serve customers from other cities?

Yes, thanks to the electronic flow of documents, the distance between you and us does not matter. Through the web version of our Merit ERP software, all invoices are sent directly to us. It is not necessary to collect invoices in binders and send them by mail. In this way, no invoice is lost and they are delivered to us on time.

How is our data and documents secure?

Your documents are stored on our third-party secure servers. It guarantees the highest standards of hosting service, a multiple copy of the record, and data encryption. The web version of our Merit ERP software also allows for free access and control over documents in electronic circulation.

Can I be calm about the continuity of the service?

Yes. The implementation of the service in the form of outsourcing transfers to us the obligation to maintain full availability and readiness of the team performing your tasks. In addition, our organization allows for replacement in unexpected situations.

Can I be assured of the duties entrusted to you?

Yes. We secure our activities with a high 5 millionth policy, which is an exception in the industry.

My company has several branches in various cities in Poland and abroad. Is outsourcing also for us?

Yes. The merger of a distributed organisation into a single external accounting unit enables real supervision and control over the whole organisation.

Our company is preparing for intense growth. Are you able to help us?

Yes, our multi-entity team has an ability to optimize resources at the same time.

Request contact

Let our customers tell you what cooperation with Banach Outsourcing looks like

Pozwól naszym klientom, opowiedzieć Ci jak wygląda współpraca z Banach Outsourcing

Case Study

Case Study

The group manages 8 amusement parks from Belgium: in Belgium, the Netherlands, Germany and Poland,
the Polish branch employs approx. 60 people. We have been cooperating since 2020.

The challenge

No chief accountant;
shared services centre
from Belgium (on SAP).


In order to optimize the financial burden for the customer and secure the area for him the most sensitive in Poland, and at the same time the most difficult to handle by CUW in Belgium, we finally agreed that we would conduct reporting and deal with the verification of sales invoices (Belgian employees do not speak Polish).

Nidec Corporation is a Japanese leader in the production of electric motors.
In Poland, it employs approx. 120 people. We have been cooperating since 2017.

The challenge

The disintegration of the accounting department. Emphasis on perfection and zero level of errors in payroll settlements due to, among others, employee pressure.


We have seconded an auditor to the company, who has sorted out the company's accounting matters – he has proved himself enough to be employed by the client. We are currently working on Nidec's payroll to ensure its expected highest level of quality.

The company under the QUIOSQEUE brand has approx. 150 stores
in 80 largest cities in Poland, also runs an online store.
We have been cooperating since 2020.

The challenge

No chief accountant; intricate organizational
structure (separated approx. 100 companies).


We organized the accounting of all companies, supported the process of restructuring the group, on a large scale. Currently, we conduct statutory reporting.

Stiga is a Swedish brand of gardening machinery manufacturer.
They employ approx. 60 people. They have been our client since 2018.

The challenge

Resignation from the main human resources work.


We efficiently took over the full spectrum of HR and payroll tasks, also in the field of PPK. We are currently implementing the HR Portal from Asseco.

Profitroom is a Poznań provider of SaaS technology
and hotel marketing services for hotels and apartments.
The company employs approx. 180 people.
We have been cooperating since 2021.

The challenge

Through prior contact and knowledge of the period of cooperation in Allegro, we were invited to conduct accounting matters, also due to our experience in working for companies from the hospitality industry. In addition, the client had difficulties communicating with staff in a foreign branch.


We have designed and implemented solutions as a shared service centre for the company – we have taken over the handling of the books in the German branch, we have dealt with the accounting in the British Isles and the Czech Republic, including registration for VAT purposes; we have left the handling of tax matters to foreign branches in accordance with local legislation.

It is a Scandinavian company present in Poland for over 30 years, based in Łódź.
They've been our client since 2021.

The challenge

Personnel problem within the company at the level of people dealing with finance and accounting. Sudden inaccessibility of the accounts within the deadline for submitting the VAT return. Customer's dependence on one person focusing on financial matters.


We prepared the VAT return on time, despite the lack of a formal takeover of the company and implementation into tasks; we efficiently took over the statutory reporting and tax matters; we received the liquidation of the branch in Belarus (instead of the BIG4 company) for implementation.




Effectiveness driving success

We believe that the basis of good relations are quick reactions and efficient action,
which we owe to the availability of numerous management staff.
But what really distinguishes us is a genuinely individual approach.

Our clients' companies have one thing
in common. Each one is different.

We fit into the organizational
structures of our clients, instead of
reorganizing their work.

Every company has
completely different needs.

Therefore, we design each
service individually depending on
the situation, needs and expectations.

Each company has
completely different goals.

We deal with difficult, complex,
pre-tendent cases that seem
too difficult for competitors.





For a CFO to be able to strategically support the development of his or her organization, he or she must have the space to do so.

It achieves it when it ceases to be limited by the supervision of accounting matters and the tracking of changes in the law.

Katarzyna Banach
- President of the Management Board

Aby dyrektor finansowy
mógł strategicznie wspierać
rozwój swojej organizacji,
musi mieć na to przestrzeń.

Osiąga ją, gdy przestaje być
ograniczony nadzorem spraw księgowych i śledzeniem
zmian w przepisach prawa.

Katarzyna Banach
- prezes zarządu.

Let's talk

about your accounting.

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documents generated by the company



Our publications

Is accounting outsourcing
just all advantages?

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What to watch out for when entrusting
accounting to an external company?

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